Matthew S. Wells

Profile

Instructional designer with 12+ years across higher education and B2B SaaS. Builds the systems around learning — templates, development processes, policy, and AI-assisted production pipelines — so a small team can deliver at volume without losing quality.

Experience

Instructional Designer Trimble Transportation · Remote / Princeton, NJ · 2021 — present

• Designed a grounded AI script + voiceover pipeline (NotebookLM, Gemini, synthetic voice) that cut drafting from 3–4 hours to 5–10 minutes and removed external VO vendor fees.
• Owning a 50–60+ instructional video series for TMT Fleet Maintenance as the product moves to SaaS.
• Created Trimble Transportation’s first customer credentialing program for CoPilot (v10/v11), including scenario-based assessments.
• Manage the Learn.Transportation WordPress support site; collaborate with engineering, docs, and marketing.

Instructional Designer Cleveland University · Overland Park, KS · 2019 — 2021

• Owned distance education operations from user support through accreditation.
• Led the COVID emergency transition of 100+ on-ground courses to online delivery.
• Authored the inaugural Distance Education Faculty Manual and a Quality Matters–inspired review process.
• ExamSoft administrator; founded the Instructional Technology Committee; campus QM Coordinator.

Expert & Lecturer Duy Tan University · Đà Nẵng, Vietnam · 2018 — 2019

• Designed a 50-week, five-phase online course development process where none existed.
• Advised university leadership on online learning practice and course quality.
• UI design for campus exam, portfolio, and anti-plagiarism tools. Taught TOEFL, three sections per semester.

Instructional Designer / Technologist Columbia College · Columbia, MO · 2013 — 2017

• Built a responsive HTML/CSS/Bootstrap template that standardized 300+ D2L Brightspace courses; still the standard.
• Led online and hybrid course developments as project manager with faculty SMEs.
• Co-authored D2L Fusion 2017: “Reinventing Online Courses with a Dynamic Custom Homepage and Responsive Content.” Nominated for Professional Excellence Award, 2016.

Education

M.A. Information Science & Learning Technologies · University of Missouri · 2013

B.G.S. · Columbia College · Minor in Ethics, Philosophy & Religious Studies · 2008

Certifications

Generative AI Leader (Google) · QM Coordinator · Applying the QM Rubric · Designing Your Online Course · Web Accessibility for Online Educators · Adobe Design Fundamentals · 120-Hour TEFL

Selected skills

Instructional design, LMS architecture (D2L Brightspace, Canvas, Docebo), Quality Matters, accessibility, Articulate Storyline, Camtasia, Adobe CC, HTML/CSS, generative AI (NotebookLM, Gemini, grounded prompting), process / PMO design, faculty development.